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I understand that finding staff has been very difficult however Management should be certain to train their staff in how to treat their customers. We also asked if he could take a picture for us and he instead asked another service person, as though it was beneath him. When it finally came, it was quite sweet and not what I would have expected. He never asked my husband or son if they would like any wine, forgot about the wine until I was almost finished with my meal and never apologized after I asked again. We weren’t provided a wine listing and so I asked him for a Riesling to complement my fish. When you’re paying the prices that American Cut charges, you expect great service. Unfortunately, I didn’t catch his name (he actually may not have told us) as the restaurant was quite noisy however he seemed completely indifferent to us as guests. The dinner was delicious and prepared as we had requested however our waiter (not the rest of the. It was pricey however it’s one of our son’s favorite restaurants in A/C. To celebrate our son’s Thanksgiving Day birthday, we chose to dine at American Cut. When paying top dollar at a nice restaurant, the service should be just as good as the food. We would have completely understood and went somewhere else. All the hostess had to say was “ I’m sorry we just closed “. We apologized and promptly paid for our drinks. Asked the bar tender after we got our drinks what time they close. Three variations of that remark to 3 different couples.

We rash said as we walked past “ hi - just gunna have a seat at the bar “ to which she replied “ oh really ? Good luck with that ! “ with an eye roll. Each of us were met with an attitude from the hostess. We straggled in one couple at a time a few mi urrà apart. We arrived late but saw plenty of people at the bar. Second time was just for drinks with couples. We eat out at high end restaurants often and found it to be fine.

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